Bio Collagen Real Deep Mask hydrogel patch for intensive hydration and firming
Bio Collagen Real Deep Mask Hydrating Patch Face Mask collagen mask set with Biodance packaging and model, hydrating firming skincare
Bio Collagen Real Deep Mask Hydrating Patch Face Mask overnight sheet mask for deep hydration, firming and glow, Biodance packaging
Model applying Bio Collagen Real Deep Mask Hydrating Patch Face Mask, Biodance collagen sheet mask for deep hydration and firming
Bio Collagen Real Deep Mask Hydrating Patch Face Mask day and night use overnight hydrating collagen face mask patch turns transparent
Bio Collagen Real Deep Mask — three women with skincare benefits infographic on white background
How to use Bio Collagen Real Deep Mask Hydrating Patch Face Mask overnight 3-4 hours pro tip apply leftover patches under eyes neck
Bio Collagen Real Deep Mask Hydrating Patch Face Mask by Biodance, hydrating bio-collagen sheet mask
Bio Collagen Real Deep Mask Hydrating Patch Face Mask pouch showing deep hydration, pore minimizing, firming and radiance benefits
Bio Collagen Real Deep Mask Hydrating Patch Face Mask key ingredients: collagen peptide, galactomyces, oligo hyaluronic acid, niacinamide
Biodance Bio-Collagen Real Deep Mask packaging on a white background
Bio Collagen Real Deep Mask — Biodance Hydro Cera-Nol Real Deep Mask with packaging on white background
Bio Collagen Real Deep Mask — Biodance Hydro Cera-Nol silver mask packaging on white background
Bio Collagen Real Deep Mask — Biodance Hydro Cera-Nol Real Deep Mask packaging on white background
Bio Collagen Real Deep Mask Hydrating Patch Face Mask Biodance bio-collagen deep hydrating sheet masks 30pcs
Bio Collagen Real Deep Mask Hydrating Patch Face Mask Biodance bio-collagen deep hydration firming sheet mask set 20pcs
Bio Collagen Real Deep Mask Hydrating Patch Face Mask Biodance bio-collagen hydrating firming sheet masks 10pcs
Bio Collagen Real Deep Mask — Biodance packaging on white background
Bio Collagen Real Deep Mask Hydrating Patch Face Mask Biodance Hydro Cera-Nol sheet mask set 30pcs hydrating firming skincare
Bio Collagen Real Deep Mask Hydrating Patch Face Mask Biodance Hydro Cera-Nol sheet mask set 20pcs

Bio Collagen Real Deep Mask | Korean Hydrogel Face Mask 35ml

Regular price $19.99 Sale price$14.99 Save 25%
/
Shipping calculated at checkout.
Bundle
  • Free worldwide shipping

Bio Collagen Real Deep Mask | Korean Hydrogel Face Mask 35ml. You've used sheet masks before. You've waited the 15 minutes, peeled it off, and wondered why your skin looks exactly the same. Because most sheet masks are 80% water and 20% hope. This is different. This Korean bio-collagen hydrogel mask contains 35ml of concentrated essence — more than double most standard sheet masks — packed with bio-collagen, oligo-hyaluronic acid, PDRN, niacinamide, galactomyces ferment, and peptides in a 2-piece hydrogel design that moulds to your face for 3–4 hours or overnight. You wake up. You peel it off. And your skin looks like you just had a $200 facial. No clinic. No appointment. No waiting room. Just glass skin, every single time. Loved by skincare enthusiasts across Canada for its visible plumping, firming, and brightening results. A single professional hydration facial costs $150–$200. This delivers comparable concentrated treatment at home for a fraction of the price. Selling fast — limited stock. Restocking takes 6–8 weeks. Don't miss out. The perfect gift for anyone whose skin is craving a real, intensive overnight transformation.

Why Hydrogel Works Better Than Cotton Sheet Masks

Cotton sheet masks dry out within 20 minutes, pulling moisture back from your skin as they evaporate. This 2-piece hydrogel design stays moist for 3–4 hours — keeping 35ml of bio-collagen essence in close, continuous contact with your skin throughout the entire treatment. Upper and lower sections improve fit around the forehead, cheeks, and chin for more even coverage and better absorption. More essence. More contact time. More visible results.

Key Benefits

Deep Hydration & Plumping

Oligo-hyaluronic acid and bio-collagen may help deliver deep, lasting hydration for a visibly plumper, smoother-looking complexion — the kind of dewy glass-skin finish that makes your skin look lit from within.

Firming & Anti-Aging

PDRN and peptides may help support firmer-looking skin and reduce the appearance of fine lines for a more youthful, lifted-looking complexion with consistent use.

Brightening

Niacinamide and galactomyces ferment may help improve the look of uneven tone and dullness for a more radiant, even-looking complexion after every treatment.

Barrier Support

Bio-collagen complex may help support the skin barrier and lock in moisture — so your skin stays hydrated and glowing long after the mask comes off.

Who It's For

Suitable for all skin types. Ideal before events, after travel, during seasonal dryness, or anytime skin looks tired and flat. For best results, refrigerate before use for an extra cooling and depuffing effect. Available in pink or blue packaging in 1, 4, 10, 20, or 30-piece sets. Made in South Korea.

How to Use

  1. Cleanse and tone skin as usual
  2. Apply the lower section first, then the upper section
  3. Leave on for 3–4 hours or overnight
  4. Peel off and pat in any remaining essence
  5. Follow with moisturizer to seal in benefits

What to Expect

Skin may feel immediately more hydrated and plump after the first mask. Visible improvements in radiance, firmness, and fine line appearance with consistent weekly use. Individual results may vary. For external use only. Avoid contact with eyes. Discontinue use if irritation occurs.

The Perfect Gift

Looking for a luxurious, results-driven gift for a skincare lover? This bio-collagen hydrogel mask set makes a genuinely indulgent, spa-worthy gift — the kind that feels truly special to receive and delivers real, visible results from the very first use. Available in 1, 4, 10, 20, and 30-piece sets for flexible gifting at every budget. Gift solo or pair with a peptide serum and collagen moisturizer for the ultimate Korean glass-skin routine.

  • In stock, ready to ship
  • Inventory on the way

Frequently Asked Questions

A Korean hydrogel face mask gives closer skin contact than many standard sheet masks, which helps the essence stay in place for longer and improves hydration delivery. This mask uses a two-piece hydrogel design and contains bio-collagen, oligo-hyaluronic acid, PDRN, niacinamide, galactomyces ferment, and peptides. Together, those ingredients target overnight moisture, a plumper look, smoother texture, and a brighter tone. It is also designed for extended wear, with a recommended use time of 3 to 4 hours or overnight, which is longer than many traditional sheet masks. This makes it especially useful for dehydrated skin, dull skin before an event, or anyone trying to get a dewy glass-skin look at home. If you want a quick 10-minute mask, this format may feel more intensive than necessary, but it suits people who want a deeper hydration treatment.
Yes, hydrogel face masks are especially good for dry or dehydrated skin because the gel material helps hold moisture against the skin for an extended period. This one pairs that format with oligo-hyaluronic acid, which uses smaller HA molecules, plus bio-collagen and PDRN to support a plump, refreshed look. The mask contains 35 ml of essence per use and is meant to stay on for 3 to 4 hours or overnight, so it functions more like an intensive hydration treatment than a quick mask. People with tight, flaky, tired-looking skin usually benefit most, especially during cold weather, travel, or after overuse of exfoliants. The main limitation is that very oily users who dislike long-wear masks may prefer a shorter treatment, but for dehydration and visible dullness, this format is a strong fit.
Yes, this mask is designed to deliver visible hydration and skin-plumping effects after one use, especially when skin is dehydrated or looking flat. The formula combines six widely used skincare actives: bio-collagen for a firmer appearance, oligo-hyaluronic acid for moisture retention, PDRN for skin-repair support, niacinamide for brightness, galactomyces ferment for texture, and peptides for elasticity support. The wear time is also longer than a typical sheet mask at 3 to 4 hours or overnight, which gives the essence more time on the skin. Most people notice softer, more hydrated, dewier-looking skin first, while firmness and smoother-looking fine lines generally improve with consistent use over several weeks. It is best for people who want an at-home intensive treatment, but it is not a substitute for prescription treatments or in-office procedures.
For best results, apply it to clean, toned skin and leave it on for 3 to 4 hours or overnight. The mask comes in two pieces, one for the upper face and one for the lower face, which helps it fit more securely around the forehead, eyes, cheeks, and chin. After removing the protective film, smooth each section onto the skin so the hydrogel sits flat and makes full contact. Once you remove it, pat in the remaining essence and follow with moisturizer to seal in hydration. This routine works best for people who want maximum overnight moisture, event-prep radiance, or a short intensive reset. If your skin is very sensitive, patch testing first is smart, and if you prefer a lighter routine, you may not need overnight wear every time.
Yes, this mask is specifically designed to be left on for 3 to 4 hours or overnight for a more intensive treatment. That longer wear time is one of its key differences from basic sheet masks, which are usually removed much sooner. The hydrogel format helps the mask stay in contact with the skin while delivering ingredients like bio-collagen, oligo-hyaluronic acid, niacinamide, and PDRN over several hours. Overnight use is especially helpful before special events, during dry weather, or when skin feels stressed and depleted. It is a good option for people looking for plumper, more rested-looking skin by morning. The only real limitation is comfort and fit during sleep, since some users move around a lot at night and may prefer wearing it for a few evening hours instead.
Yes, it is labeled for all skin types, including people who want hydration and barrier support without using a strong exfoliating mask. The formula focuses on moisture and skin-conditioning ingredients such as oligo-hyaluronic acid, niacinamide, galactomyces ferment, PDRN, and peptides rather than acids or scrubs. That makes it a better fit for dry, normal, combination, and many sensitive-leaning users who want a calmer, more cushioned treatment. It is especially useful when skin feels tight, dull, or rough from dehydration. As with any leave-on skincare product, very reactive skin should still patch test first and discontinue use if irritation occurs. It is also for external use only and should be kept away from the eyes.
The most immediate result is usually deeper hydration with a plumper, smoother, dewier look. After the first use, skin often feels softer and looks more refreshed because the formula includes bio-collagen, oligo-hyaluronic acid, and niacinamide in a long-wear hydrogel treatment. With regular use, the brand’s suggested timeline is improved firmness and brightness in about 1 to 2 weeks, reduced appearance of fine lines and a more lifted look in 3 to 4 weeks, and a more radiant glass-skin style finish by 6 weeks or more. This product is best for people who want visible moisture and glow without a complicated routine. Results still vary by skin type, age, and consistency, so it is most realistic to expect hydration and radiance first, then gradual texture and firmness improvements over time.
A good standard schedule is 2 to 3 times per week for maintenance. That frequency works well for keeping skin hydrated, plump-looking, and smooth without turning the mask into a daily step. If your skin is extra dry, stressed, or preparing for an event, it can also be used nightly for one week as a short intensive reset. Many people also use it the night before special occasions because the dewy finish and plumping effect are usually noticeable by the next day. This makes it a strong option for dehydrated skin, travel recovery, or makeup prep. If your skin is already balanced and you use multiple rich treatments, you may not need it as often, but the 2 to 3 times weekly rhythm fits most users.
The main difference is the material, wear time, and treatment focus. A regular sheet mask is often a thin fabric soaked in essence and usually worn for a shorter session, while this one uses a hydrogel format designed for 3 to 4 hours or overnight. Hydrogel tends to sit more closely on the skin, which helps reduce slipping and keeps the treatment in direct contact with the face longer. This mask also uses a more targeted ingredient mix with bio-collagen, oligo-hyaluronic acid, PDRN, niacinamide, galactomyces ferment, and peptides to address hydration, visible firmness, tone, and texture in one step. It is best for people who want a more intensive at-home treatment rather than a quick refresh. If you want something fast before bed, a standard sheet mask may feel simpler.
Yes, Biodance Bio Collagen Real Deep Mask – Hydrogel is a strong pre-event option because it targets the things people usually want right away: hydration, smoother-looking texture, and a fresher glow. The formula includes oligo-hyaluronic acid for moisture, niacinamide for a more even-looking tone, and bio-collagen plus peptides for a plumper appearance. Because it is designed to stay on for 3 to 4 hours or overnight, it gives skin a more intensive treatment than a typical quick mask. It is especially useful the night before weddings, photos, dinners, or any event where you want makeup to sit better on the skin. People with dull, tired, or dehydrated skin benefit most. If your skin is highly reactive, test it ahead of time instead of trying it for the first time right before an important event.

SHIPPING & DELIVERY

Processing Time Orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping Times

  • Standard Shipping (Canada & U.S): 5-7 business days
  • Express Shipping (Canada & U.S): 2-3 business days
  • International Shipping: 10-15 business days

Shipping Rates

  • Free standard shipping
  • Express shipping: $9.99 CAD

Order Tracking You'll receive a tracking number via email once your order ships. Track your package anytime through the link provided.

International Orders International customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in your order total.

Questions? Contact us at info@pureluxebeautyco.com for any shipping inquiries.

TERMS AND CONDITIONS

Last Updated: January 25, 2026

Welcome to Pure Luxe Beauty Co. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing our website or making a purchase, you agree to be bound by these terms.

1. GENERAL

Pure Luxe Beauty Co ("we," "us," "our") operates pureluxebeautyco.com and sells premium skincare products. These terms apply to all visitors, users, and customers of our website and services.

2. ONLINE STORE TERMS

By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your province or territory of residence, and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.

3. PRODUCTS AND SERVICES

All products and their descriptions, images, and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to limit the quantities of any products or services we offer and to discontinue any product at any time.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

4. ACCURACY OF INFORMATION

We strive to provide accurate product information, including ingredients, benefits, and usage instructions. However, we do not warrant that product descriptions, pricing, or other content on this site is accurate, complete, reliable, current, or error-free.

If a product offered by us is not as described, your sole remedy is to return it in unused condition within our return policy timeframe.

5. PRICING AND PAYMENT

All prices are listed in Canadian dollars (CAD) and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice.

Payment must be received before your order is processed. We accept major credit cards and other payment methods as displayed at checkout. All transactions are processed securely through Shopify Payments.

6. ORDER ACCEPTANCE AND CANCELLATION

We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Product availability
  • Errors in product or pricing information
  • Suspected fraudulent or unauthorized transactions
  • Orders that violate these terms

If your order is cancelled after payment has been processed, we will issue a full refund to your original payment method.

7. SHIPPING AND DELIVERY

Shipping times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or other factors beyond our control.

Risk of loss and title for items purchased pass to you upon delivery to the shipping carrier. We are not responsible for lost, stolen, or damaged packages once they have been shipped.

8. RETURNS AND REFUNDS

Please refer to our Refund Policy for detailed information about returns and refunds. All returns must comply with our stated policy requirements.

9. PRODUCT USE AND SAFETY

Our skincare products are formulated for external use only. You agree to:

  • Read all product labels and instructions before use
  • Perform a patch test before using new products
  • Discontinue use immediately if irritation occurs
  • Consult a healthcare professional if you have concerns about product suitability

We are not liable for allergic reactions, skin sensitivities, or adverse effects resulting from product use. It is your responsibility to review ingredient lists and ensure products are suitable for your skin type.

10. INTELLECTUAL PROPERTY

All content on this website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of Pure Luxe Beauty Co and is protected by Canadian and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from our website without our express written permission.

11. USER ACCOUNTS

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

12. PROHIBITED USES

You may not use our website for any unlawful purpose or to:

  • Violate any laws or regulations
  • Infringe upon intellectual property rights
  • Transmit harmful code, viruses, or malicious software
  • Collect or harvest information about other users
  • Engage in fraudulent activity
  • Impersonate any person or entity

13. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Pure Luxe Beauty Co shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, resulting from:

  • Your use or inability to use our products or website
  • Unauthorized access to your personal information
  • Product reactions or skin sensitivities
  • Errors or omissions in content
  • Any other matter relating to our service

Our total liability to you for any claim arising from your use of our website or products shall not exceed the amount you paid for the product in question.

14. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Pure Luxe Beauty Co and our affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of our website or products
  • Your violation of these Terms and Conditions
  • Your violation of any third-party rights

15. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services that are not owned or controlled by Pure Luxe Beauty Co. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites.

16. MODIFICATIONS TO SERVICE AND PRICES

We reserve the right to modify or discontinue our website or any products at any time without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of our service.

17. GOVERNING LAW

These Terms and Conditions are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in Ontario, Canada.

18. SEVERABILITY

If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

19. ENTIRE AGREEMENT

These Terms and Conditions, along with our Privacy Policy, Refund Policy, and Shipping Policy, constitute the entire agreement between you and Pure Luxe Beauty Co regarding your use of our website and purchase of our products.

20. CHANGES TO TERMS

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting to our website. Your continued use of our website following any changes constitutes acceptance of those changes.

We encourage you to review these terms periodically to stay informed of any updates.

21. CONTACT INFORMATION

For questions about these Terms and Conditions, please contact us at:

Pure Luxe Beauty Co
Email: info@pureluxebeautyco.com
Website: pureluxebeautyco.com

REFUND POLICY

Last Updated: January 25, 2026

At Pure Luxe Beauty Co, your satisfaction is our priority. We stand behind the quality of our premium skincare products and want you to love every purchase. If you're not completely satisfied, we're here to help.

1. 30-DAY SATISFACTION GUARANTEE

We offer a 30-day satisfaction guarantee on all purchases. If you're not satisfied with your order, you may return eligible products within 30 days of delivery for a refund or exchange.

2. RETURN ELIGIBILITY

To be eligible for a return, products must meet the following conditions:

Returnable Products:

  • Unopened products in original, sealed packaging
  • Products in new, unused condition
  • Original packaging intact and undamaged
  • All labels, seals, and protective wrapping present
  • Proof of purchase (order number or receipt)

Non-Returnable Products:

For health, safety, and hygiene reasons, the following items cannot be returned:

  • Opened or used skincare products
  • Products with broken seals or tampered packaging
  • Products without original packaging
  • Sale or clearance items marked as "final sale"
  • Gift cards or digital products
  • Products purchased from unauthorized retailers

3. DAMAGED OR DEFECTIVE PRODUCTS

If you receive a damaged or defective product, we will gladly replace it or issue a full refund at no cost to you.

What to Do:

  • Contact us within 7 days of receiving your order
  • Email us at info@pureluxebeautyco.com with your order number
  • Include clear photos of the damaged product and packaging
  • Describe the issue in detail

We will arrange for a replacement shipment or process a full refund, including original shipping costs. You will not be responsible for return shipping of damaged or defective items.

4. HOW TO INITIATE A RETURN

To start a return, please follow these steps:

Step 1: Contact Us Email us at info@pureluxebeautyco.com with:

  • Your order number
  • Items you wish to return
  • Reason for return
  • Whether you prefer a refund or exchange

Step 2: Receive Authorization We will review your request and send you:

  • Return authorization number (required for all returns)
  • Return shipping instructions
  • Return address

Step 3: Ship Your Return

  • Pack items securely in original packaging
  • Include your return authorization number
  • Ship to the address provided
  • We recommend using a trackable shipping method

Important: Returns without a return authorization number may not be processed. Please do not ship returns without contacting us first.

5. RETURN SHIPPING COSTS

Standard Returns: Customers are responsible for return shipping costs unless the product is damaged, defective, or we made an error in your order.

Damaged/Defective Products: We will provide a prepaid return shipping label or reimburse your return shipping costs.

Tip: We recommend using a trackable shipping service and purchasing shipping insurance. We are not responsible for returns lost or damaged in transit.

6. REFUND PROCESSING

Inspection: Once we receive your return, we will inspect the items to ensure they meet our return eligibility requirements.

Processing Time:

  • Returns are inspected within 2-3 business days of receipt
  • Approved refunds are processed within 5-7 business days
  • Refunds are issued to your original payment method

Notification: You will receive an email confirmation once your return has been received, inspected, and approved.

Refund Timeline: Depending on your financial institution, it may take an additional 5-10 business days for the refund to appear in your account.

7. PARTIAL REFUNDS

In certain situations, only partial refunds may be granted:

  • Products showing signs of use or wear
  • Products returned more than 30 days after delivery
  • Products not in original condition or missing packaging
  • Products damaged due to misuse or improper storage

We will notify you if your return qualifies for only a partial refund and the amount you will receive.

8. EXCHANGES

We are happy to exchange products for a different size, color, or variant, subject to availability.

How to Exchange:

  • Follow the return process outlined above
  • Indicate in your return request that you'd like an exchange
  • Specify which product you'd like to receive instead

Exchange Processing: Once we receive and approve your return, we will ship your exchange item at no additional cost (within Canada).

9. SHIPPING COSTS

Original Shipping: Original shipping costs are non-refundable unless the return is due to our error or a defective product.

Return Shipping: Customers are responsible for return shipping costs for standard returns.

10. RESTOCKING FEES

We do not charge restocking fees for standard returns that meet our eligibility requirements.

11. LATE OR MISSING REFUNDS

If you haven't received your refund within the expected timeframe:

First, check:

  • Your bank account or credit card statement again
  • Contact your credit card company (it may take time for refunds to post)
  • Contact your bank (processing times vary)

Still haven't received your refund? Contact us at [your email] and we will investigate the issue.

12. WRONG ITEM RECEIVED

If you receive the wrong item due to our error:

  • Contact us immediately at info@pureluxebeautyco.com
  • We will arrange for the correct item to be shipped at no cost
  • We will provide a prepaid return label for the incorrect item
  • You will receive the correct product and a full refund of any price difference

13. LOST OR STOLEN PACKAGES

Before Delivery: If your tracking shows the package as delivered but you haven't received it:

  • Check with neighbors or building management
  • Verify the shipping address on your order
  • Wait 24-48 hours (sometimes carriers mark packages as delivered early)

After 48 Hours: Contact us at info@pureluxebeautyco.com and we will:

  • Investigate with the shipping carrier
  • File a claim if necessary
  • Work with you to resolve the issue

Note: We are not responsible for packages stolen after confirmed delivery. We recommend shipping to a secure location or using signature confirmation for high-value orders.

14. CANCELLATIONS

Before Shipment: You may cancel your order for a full refund if it has not yet been shipped. Contact us immediately at info@pureluxebeautyco.com with your order number.

After Shipment: Once an order has shipped, it cannot be cancelled. You may refuse delivery or follow our standard return process once you receive the package.

15. GIFT RETURNS

Products purchased as gifts can be returned for store credit or exchange.

Gift Return Process:

  • Contact us with the gift order number (if available)
  • Follow standard return procedures
  • Store credit will be issued in the form of a gift card

Note: Refunds for gift purchases will be issued to the original purchaser's payment method, not the gift recipient.

16. INTERNATIONAL RETURNS

International customers are responsible for all return shipping costs and any customs fees or duties incurred.

Important: We recommend using a trackable shipping method with insurance for international returns. We are not responsible for returns lost in international transit.

17. CONTACT US

If you have questions about our Refund Policy or need assistance with a return, please contact us:

Pure Luxe Beauty Co
Email: info@pureluxebeautyco.com
Response Time: Within 24-48 hours (Monday-Friday)

We're here to ensure you have a positive experience with our products and are committed to resolving any issues quickly and fairly.

PRIVACY POLICY

Last Updated: January 25, 2026

At Pure Luxe Beauty Co, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pureluxebeautyco.com or make a purchase from us.

1. INFORMATION WE COLLECT

Personal Information You Provide

When you visit our website or make a purchase, we may collect the following personal information:

  • Contact Information: Name, email address, phone number, shipping address, billing address
  • Payment Information: Credit card details, billing information (processed securely through our payment processor)
  • Account Information: Username, password, order history, preferences
  • Communication Data: Information you provide when contacting customer service, product reviews, survey responses

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing behavior:

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Data: Pages viewed, time spent on pages, links clicked, referring website
  • Location Data: General geographic location based on IP address
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

Order Processing and Fulfillment

  • Process and complete your orders
  • Send order confirmations and shipping notifications
  • Manage payments and prevent fraud
  • Handle returns and exchanges

Customer Service

  • Respond to your inquiries and support requests
  • Provide product information and recommendations
  • Resolve disputes and troubleshoot issues

Marketing and Communications

  • Send promotional emails about new products, special offers, and sales (with your consent)
  • Personalize your shopping experience
  • Send newsletters and skincare tips
  • Conduct surveys and gather feedback

Website Improvement

  • Analyze website usage and trends
  • Improve our website functionality and user experience
  • Develop new products and services
  • Conduct research and analytics

Legal and Security

  • Comply with legal obligations and regulations
  • Protect against fraud and unauthorized transactions
  • Enforce our Terms and Conditions
  • Protect our rights and property

3. HOW WE SHARE YOUR INFORMATION

We do not sell, rent, or trade your personal information to third parties. We may share your information with the following parties:

Service Providers

We share information with trusted third-party service providers who assist us in operating our business:

  • Payment Processors: To process your payments securely (e.g., Shopify Payments, Stripe)
  • Shipping Carriers: To fulfill and deliver your orders (e.g., Canada Post, courier services)
  • Email Service Providers: To send marketing emails and order notifications (e.g., Klaviyo, Shopify Email)
  • Analytics Providers: To analyze website traffic and user behavior (e.g., Google Analytics)
  • Customer Service Tools: To provide support and manage customer relationships

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Business Transfers

If Pure Luxe Beauty Co is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.

Legal Requirements

We may disclose your information if required by law or in response to:

  • Court orders, subpoenas, or legal processes
  • Requests from government authorities or law enforcement
  • Protection of our rights, property, or safety
  • Prevention of fraud or illegal activity

With Your Consent

We may share your information with other parties when you have given us explicit consent to do so.

4. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar tracking technologies to enhance your browsing experience.

What Are Cookies?

Cookies are small text files stored on your device that help us recognize you and remember your preferences.

Types of Cookies We Use

  • Essential Cookies: Necessary for website functionality (e.g., shopping cart, checkout)
  • Performance Cookies: Help us understand how visitors use our website (e.g., Google Analytics)
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Track your browsing to deliver personalized ads

Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

5. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

  • Order Information: Retained for at least 7 years for accounting and tax purposes
  • Marketing Data: Retained until you unsubscribe or request deletion
  • Account Information: Retained until you close your account or request deletion

6. YOUR PRIVACY RIGHTS

Under Canadian privacy law (PIPEDA), you have the following rights:

Access You have the right to request access to the personal information we hold about you.

Correction You have the right to request correction of inaccurate or incomplete personal information.

Deletion You have the right to request deletion of your personal information, subject to legal retention requirements.

Withdrawal of Consent You may withdraw your consent for us to use your information for marketing purposes at any time.

Opt-Out of Marketing You can unsubscribe from marketing emails by clicking the "unsubscribe" link in any promotional email or by contacting us directly.

Data Portability You have the right to request a copy of your personal information in a structured, commonly used format.

To Exercise Your Rights

To exercise any of these rights, please contact us at info@pureluxebeautyco.com. We will respond to your request within 30 days.

7. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Security Measures Include:

  • SSL/TLS encryption for data transmission
  • Secure payment processing through PCI-compliant providers
  • Regular security audits and updates
  • Access controls and authentication
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and stored on servers located outside of Canada, including in the United States, where our service providers (such as Shopify) operate.

When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable privacy laws.

9. CHILDREN'S PRIVACY

Our website and products are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will delete that information immediately.

10. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, including social media platforms and partner sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. DO NOT TRACK SIGNALS

Some browsers include a "Do Not Track" (DNT) feature. Our website does not currently respond to DNT signals. However, you can control tracking through your browser settings and cookie preferences.

12. MARKETING COMMUNICATIONS

Email Marketing

With your consent, we may send you promotional emails about:

  • New product launches
  • Special offers and discounts
  • Skincare tips and educational content
  • Exclusive subscriber benefits

You can opt out of marketing emails at any time by:

  • Clicking the "unsubscribe" link in any email
  • Updating your account preferences
  • Contacting us at info@pureluxebeautyco.com

Please note that even if you opt out of marketing emails, we will still send you transactional emails related to your orders.

13. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Post the revised policy on our website
  • Notify you of significant changes via email (if you have an account)

Your continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.

14. CONTACT INFORMATION

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Pure Luxe Beauty Co
Email: info@pureluxebeautyco.com
Website: pureluxebeautyco.com

We are committed to resolving any privacy concerns you may have and will respond to your inquiry within 30 days.

15. COMPLIANCE WITH CANADIAN PRIVACY LAW

This Privacy Policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Canada.

If you believe we have not complied with applicable privacy laws, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada:

Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, Quebec K1A 1H3
Toll-free: 1-800-282-1376
Website: www.priv.gc.ca

This site is protected by hCaptcha and the hCaptcha Privacy Policy and Terms of Service apply.

Plush spa headband and wristband set in pastel colours for mess-free skincare routine

Impressive

Spa-Day Comfort, Every Day

Ultra-Soft Plush Headband for Face Washing & Makeup

SHOP ALL
Plush Comfort You’ll Love

Made with ultra-soft, widened plush fabric to keep hair comfortably in place during face washing, skincare, or makeup routines.

Mess-Free Beauty Routine

No slipping, no water dripping, no distractions, just a cozy, secure fit that makes your daily routine easier.


Recently viewed